New PAs - onboarding made easy

We’ve updated our Payroll On-boarding process to make things quicker and easier for you. If you have a new Personal Assistant or Support Worker to add to payroll, simply complete the short form below and we’ll take care of the rest.  We have a new AI assistant name Oscar.  Oscar will collect the necessary payroll information to allow us to add your new employee to payroll.

Before you open the form you will need a note of your PAs mobile phone number, email address and a start date.  Once you have these details, please click on the link below to start the onboarding process.  Our AI assistant Oscar will email your PA to introduce the process and let them know to expect a WhatsApp message to collect the payroll information required.

>> Payroll onboarding request

The Change of Bank Details form is only to be used if you want to change the bank account your wages are to be paid into.  You will have previously supplied your bank account information via Oscar or completed a Bank Account Information Form.  After you have completed the form press Submit. The form will come directly to us.

>>Change of Bank Details Form 

Membership of the PVG Scheme

From 1 April 2025, PVG membership will become mandatory for all regulated roles with children and protected adults.

From 1 April 2026, lifetime PVG scheme membership will end. This will be replaced with a time limited membership. PVG scheme membership will last 5 years before you need to renew it.

Further information https://www.mygov.scot/pvg-scheme

PVG fee waiver introduced for Personal Assistants

Who is eligible?

The fee waiver applies to Personal Assistants (PAs) who are directly employed by someone receiving funding through Self-directed Support Option 1 and/or the Independent Living Fund Scotland (ILF Scotland). This includes children’s Personal Assistants, who are:

  • starting a new job, or taking up a new position with their existing employer in an eligible role; and
  • applying for a PVG check between 1 August 2026 and 31 July 2027.

This means many PA employers recruiting a new Personal Assistant during the scheme period will benefit from the removal of PVG application fees.

It’s important to remember that, since 1 April 2026, PVG scheme membership has been mandatory for Personal Assistants carrying out regulated roles, with new memberships lasting for five years.  

How to apply

Eligible Personal Assistants should submit an offline application by email, including the prefix “FSC” in both the Position Applied For field and the Personal Employer section of the application form, as well as in the subject line of the submission email. The payment section should be left blank. You can the offline application form by clicking on the link below.  

https://www.mygov.scot/apply-to-pvg-scheme/self-employed

You will be working for an Individual Employer and not an organisation.   You must share the results of the PVG application with your employer prior to starting work.  

Help

If you have problems accessing or completing this form, contact Disclosure Scotland:

The helpline is open Monday to Wednesday 9am to 4pm, Thursday 11am to 4pm, and Friday 9am to 3.30pm.

If you are about to start working as a PA for a Personal Employer you must be a PVG Scheme member prior to starting work.  This is a legal requirement.

You will be working for an Individual Employer and not an organisation.  The application type is Confirmation of PVG scheme application (Join).  

PVG fee waiver introduced for Personal Assistants

Who is eligible?

The fee waiver applies to Personal Assistants (PAs) who are directly employed by someone receiving funding through Self-directed Support Option 1 and/or the Independent Living Fund Scotland (ILF Scotland). This includes children’s Personal Assistants, who are:

  • starting a new job, or taking up a new position with their existing employer in an eligible role; and
  • applying for a PVG check between 1 August 2026 and 31 July 2027.

This means many PA employers recruiting a new Personal Assistant during the scheme period will benefit from the removal of PVG application fees.

It’s important to remember that, since 1 April 2026, PVG scheme membership has been mandatory for Personal Assistants carrying out regulated roles, with new memberships lasting for five years.  

How to apply

Eligible Personal Assistants should submit an offline application by email, including the prefix “FSC” in both the Position Applied For field and the Personal Employer section of the application form, as well as in the subject line of the submission email. The payment section should be left blank. You can the offline application form by clicking on the link below.  

You must share the results of your PVG with your employer prior to starting work.

>>>https://www.mygov.scot/apply-to-pvg-scheme/self-employed

Help

If you have problems accessing or completing this form, contact Disclosure Scotland:

The helpline is open Monday to Wednesday 9am to 4pm, Thursday 11am to 4pm, and Friday 9am to 3.30pm.

Membership of the PVG Scheme FAQs

Yes, as the role they will be doing is classed as regulated work.  You should complete a Confirmation of PVG scheme membership (Existing) for your new Personal Employer. 

The PVG scheme does not apply to all jobs. It only applies to ‘regulated work’. There are 2 types of regulated work – work with children and work with protected adults.  

Working directly with children and protected adults such as a Personal Assistant or a Support Worker are covered by the PVG Scheme.

If you are about to start working as a PA for a Personal Employer you must be a PVG Scheme member prior to starting work.  This is a legal requirement.

You can sign in to Disclosure Scotland by creating a ScotAccount as part of your application process.

You will be working for an Individual Employer and not an organisation.  You should enter the name of your Individual Employer where asked.  The application type is Confirmation of PVG scheme application (Join).  The cost is £59.  You should discuss with your employer is this cost is to be met by you or re-imbursed by your employer.

>>>Apply -redirect to mygov.scot

Help

If you have problems accessing or completing this form, contact Disclosure Scotland:

The helpline is open Monday to Wednesday 9am to 4pm, Thursday 11am to 4pm, and Friday 9am to 3.30pm.

If you require help with completing either an Existing PVG Application or an Application to Join the PVG Scheme you can contact Disclosure Scotland

Help

If you have problems accessing or completing this form, contact Disclosure Scotland:

The helpline is open Monday to Wednesday 9am to 4pm, Thursday 11am to 4pm, and Friday 9am to 3.30pm.

Timesheets

You must complete a 4-weekly timesheet for each PA. Click on the Timesheet button to enter weekly hours and other information such as holidays used, sleepover/nightshift hours plus mileage claims. Once completed press submit (you have the option to print your completed form).

If you would prefer to download and print a blank timesheet please use this option. This is a PDF file which can also be completed using the Adobe Fill & Sign app (free to download for both Android and Apple mobiles). Once completed email to [email protected]

Job Adverts

Job Advert Request Form – please complete as fully as possible. We will use this information to create a job advert. If you prefer you can upload your own advert to this form.